FAQ

POLICIES

Cancellation Policy

Appointments may be canceled up to 24 hours before your scheduled session. Late cancellations and missed appointments will be charged for the full cost of the session. Exceptions may be made for illness or emergencies.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the cost of the “full” session.

Illness

​Please do not attend your appointment if you have a fever or other notable symptoms of contagious disease, or test positive for contagious diseases the day of your session. Text or call 612-424-2306 to reschedule as soon as possible and the cost of your session may be waived.

If you have minor symptoms (running nose, cough, etc), please be prepared to wear a mask during your session and in the Sorcery Crush office.

COVID-19 Safety Policies & Guidelines

  • Sorcery Massage is fully vaccinated against COVID-19.

  • Clients are required to be fully vaccinated against COVID-19.

  • Reschedule your appointment if you are feeling ill or have been exposed to COVID-19. Thank you for helping keep our community as safe as possible. Your safety is always our first priority.

  • Masks are optional for Clients, though you are encouraged to wear one if you will feel more comfortable or someone in your circles is feeling ill.

  • Air purifiers with HEPA filters have been installed.

  • Touchless payment. Payment can be taken at the time of booking online to streamline and simplify your visit. Gratuities are accepted via credit card or cash. 

  • The office is equipped with personal protective equipment (PPE), cleaning, and disinfectant tools.

  • Ed will check his temperature prior to working and stay at home if he feels sick or has been exposed to COVID-19.


Someone has been fully vaccinated against COVID-19 if they are: 

  • 2 weeks (14 days) after a dose of a 2023–2024 updated COVID-19 vaccine (Pfizer-BioNTech, Moderna, or Novavax)


Client proof of vaccination can be shown with: 

  • A valid vaccination card with dates of vaccination and first and last name of client

  • A photo of valid vaccination card with dates of vaccination and first and last name of client